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Take advantage of FREE SHIPPING when you buy 50 $ and more before taxes! **
Take advantage of FREE SHIPPING when you buy 50 $ and more before taxes! **

Our policies

Current Promotions

Available in the ONLINE SHOP only. They cannot be combined with any other offer. They are valid for an indefinite period.

Products on clearance

It is possible that the packaging of some liquidation products may be somewhat damaged or stained. No refunds or exchanges will be made for these products. These are final sales.

Refunds

No exchanges or refunds.

No refunds or exchanges will be made for dissatisfaction with the color of nail polish, gel polish, looky gel, dipping powder or any other type of polish. No refund or exchange will be made for dissatisfaction with the false eyelash models.

Once the order is placed, no changes can be made. It is not possible to add or remove products. Also, we will not make any price adjustments or promotions.

We will honor refunds for allergy reasons. We do not refund shipping costs or return shipping costs.

To obtain an exchange or refund for a product purchased in a pharmacy, we invite you to contact your branch.

Upon receipt of a damaged package or a missing product, please contact us within 48 hours.

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If you have any questions, we invite you to contact our customer service department at the following email address service.clientele@ellercosmetiques.com or at 514-875-2151 ext. 203.

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